-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, IdnawN4+hg69nisHDWAFNksbnQo6Hz4GjZ79Jch9retUlFIpHwngo78H93u/ZonG hashfO8PBVLw/51c1WOfEw== 0001085256-02-000163.txt : 20021022 0001085256-02-000163.hdr.sgml : 20021022 20021021185919 ACCESSION NUMBER: 0001085256-02-000163 CONFORMED SUBMISSION TYPE: SC 13D/A PUBLIC DOCUMENT COUNT: 1 FILED AS OF DATE: 20021022 SUBJECT COMPANY: COMPANY DATA: COMPANY CONFORMED NAME: SUPPORTSOFT INC CENTRAL INDEX KEY: 0001104855 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374] IRS NUMBER: 943282005 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: SC 13D/A SEC ACT: 1934 Act SEC FILE NUMBER: 005-60733 FILM NUMBER: 02794385 BUSINESS ADDRESS: STREET 1: 575 BROADWAY CITY: REDWOOD STATE: CA ZIP: 94063 BUSINESS PHONE: 6502334539 MAIL ADDRESS: STREET 1: 575 BROADWAY CITY: REDWOOD STATE: CA ZIP: 94063 FORMER COMPANY: FORMER CONFORMED NAME: SUPPORT COM INC DATE OF NAME CHANGE: 20000201 FILED BY: COMPANY DATA: COMPANY CONFORMED NAME: RS INVESTMENT MANAGEMENT CO LLC CENTRAL INDEX KEY: 0001085256 IRS NUMBER: 943321067 FILING VALUES: FORM TYPE: SC 13D/A BUSINESS ADDRESS: STREET 1: 388 MARKET STREET STREET 2: SUITE 200 CITY: SAN FRANCISCO STATE: CA ZIP: 94111 BUSINESS PHONE: 4155912700 MAIL ADDRESS: STREET 1: 388 MARKET STREET STREET 2: SUITE 200 CITY: SAN FRANCISCO STATE: CA ZIP: 94111 SC 13D/A 1 sprt13da3.txt OMB APPROVAL OMB Number:3235-0145 Expires: August 31, 1999 Estimated average burden hours per response 14.90 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 13D Under the Securities Exchange Act of 1934 (Amendment No. 3) SupportSoft, Inc. (Name of Issuer) Common Stock (Title of Class of Securities) 868587106 (CUSIP Number) October 18, 2002 (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant to which this Schedule is filed: /_X_/ Rule 13d-1(a) * The remainder of this cover page shall be filled out for a reporting person's initial filing on this form with respect to the subject class of securities, and for any subsequent amendment containing information which would alter disclosures provided in a prior cover page. The information required on the remainder of this cover page shall not be deemed to be "filed" for the purpose of Section 18 of the Securities Exchange Act of 1934 ("Act") or otherwise subject to the liabilities of that section of the Act but shall be subject to all other provisions of the Act (however, see the Notes). Potential persons who are to respond to the collection of information contained in this form are not required to respond unless the form displays a currently valid OMB control number. SEC 1745 (3-98) Page 1 of 10 CUSIP No. 868587106 13D Page 2 of 10 - ---------------------------------------------------------------- 1 NAME OF REPORTING PERSONS IRS IDENTIFICATION NOS. OF ABOVE PERSONS (ENTITIES ONLY) RS Investment Management Co. LLC - ---------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP (See Instructions) (a)/ / (b)/ / - ---------------------------------------------------------------- 3 SEC USE ONLY - ---------------------------------------------------------------- 4 SOURCE OF FUNDS WC - ---------------------------------------------------------------- 5 CITIZENSHIP OR PLACE OF ORGANIZATION Delaware - ---------------------------------------------------------------- NUMBER OF 6 SOLE VOTING POWER SHARES -0- BENEFICIALLY --------------------------------------- OWNED BY 7 SHARED VOTING POWER EACH -8,274,150- REPORTING --------------------------------------- PERSON 8 SOLE DISPOSITIVE POWER WITH -0- --------------------------------------- 9 SHARED DISPOSITIVE POWER -8,274,150- - ---------------------------------------------------------------- 10 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON -8,274,150- - ---------------------------------------------------------------- 11 CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES (See Instructions) - ---------------------------------------------------------------- 12 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9 24.7% - ---------------------------------------------------------------- 13 TYPE OF REPORTING PERSON (See Instructions) OO, HC - ---------------------------------------------------------------- CUSIP No. 868587106 13D Page 3 of 10 - ---------------------------------------------------------------- 1 NAME OF REPORTING PERSONS IRS IDENTIFICATION NOS. OF ABOVE PERSONS (ENTITIES ONLY) RS Investment Management, L.P. - ---------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP (See Instructions) (a)/ / (b)/ / - ---------------------------------------------------------------- 3 SEC USE ONLY - ---------------------------------------------------------------- 4 SOURCE OF FUNDS WC - ---------------------------------------------------------------- 5 CITIZENSHIP OR PLACE OF ORGANIZATION California - ---------------------------------------------------------------- NUMBER OF 6 SOLE VOTING POWER SHARES -0- BENEFICIALLY --------------------------------------- OWNED BY 7 SHARED VOTING POWER EACH -8,274,150- REPORTING --------------------------------------- PERSON 8 SOLE DISPOSITIVE POWER WITH -0- --------------------------------------- 9 SHARED DISPOSITIVE POWER -8,274,150- - ---------------------------------------------------------------- 10 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON -8,274,150- - ---------------------------------------------------------------- 11 CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES (See Instructions) - ---------------------------------------------------------------- 12 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9 24.7% - ---------------------------------------------------------------- 13 TYPE OF REPORTING PERSON (See Instructions) IA, PN - ---------------------------------------------------------------- CUSIP No. 868587106 13D Page 4 of 10 - ---------------------------------------------------------------- 1 NAME OF REPORTING PERSONS IRS IDENTIFICATION NOS. OF ABOVE PERSONS (ENTITIES ONLY) G. Randall Hecht - ---------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP (See Instructions) (a)/ / (b)/ / - ---------------------------------------------------------------- 3 SEC USE ONLY - ---------------------------------------------------------------- 4 SOURCE OF FUNDS WC - ---------------------------------------------------------------- 5 CITIZENSHIP OR PLACE OF ORGANIZATION USA - ---------------------------------------------------------------- NUMBER OF 6 SOLE VOTING POWER SHARES -0- BENEFICIALLY --------------------------------------- OWNED BY 7 SHARED VOTING POWER EACH -8,274,150- REPORTING --------------------------------------- PERSON 8 SOLE DISPOSITIVE POWER WITH -0- --------------------------------------- 9 SHARED DISPOSITIVE POWER -8,274,150- - ---------------------------------------------------------------- 10 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON -8,274,150- - ---------------------------------------------------------------- 11 CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES (See Instructions) - ---------------------------------------------------------------- 12 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9 24.7% - ---------------------------------------------------------------- 13 TYPE OF REPORTING PERSON (See Instructions) IN, HC - ---------------------------------------------------------------- CUSIP No. 868587106 13D Page 5 of 10 - ---------------------------------------------------------------- 1 NAME OF REPORTING PERSONS IRS IDENTIFICATION NOS. OF ABOVE PERSONS (ENTITIES ONLY) RS Diversified Growth Fund - ---------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP (See Instructions) (a)/ / (b)/ / - ---------------------------------------------------------------- 3 SEC USE ONLY - ---------------------------------------------------------------- 4 SOURCE OF FUNDS WC - ---------------------------------------------------------------- 5 CITIZENSHIP OR PLACE OF ORGANIZATION Massachusetts - ---------------------------------------------------------------- NUMBER OF 6 SOLE VOTING POWER SHARES -0- BENEFICIALLY --------------------------------------- OWNED BY 7 SHARED VOTING POWER EACH -5,400,000- REPORTING --------------------------------------- PERSON 8 SOLE DISPOSITIVE POWER WITH -0- --------------------------------------- 9 SHARED DISPOSITIVE POWER -5,400,000- - ---------------------------------------------------------------- 10 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON -5,400,000- - ---------------------------------------------------------------- 11 CHECK IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES (See Instructions) - ---------------------------------------------------------------- 12 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9 16.1% - ---------------------------------------------------------------- 13 TYPE OF REPORTING PERSON (See Instructions) IV - ---------------------------------------------------------------- CUSIP No. 868587106 13D Page 6 of 10 ITEM 1. This Schedule 13D is filed with respect to the Common Stock of SupportSoft, Inc. ITEM 2. This Schedule 13D is filed on behalf of the following: I. (a) RS Investment Management Co. LLC is a Delaware Limited Liability Company. (b) 388 Market Street, Ste 1700, San Francisco, CA 94111 (c) holding company (d) no convictions in criminal proceedings (e) no civil or administrative proceedings II. (a) RS Investment Management, L.P. is a California Limited Partnership. (b) 388 Market Street, Ste 1700, San Francisco, CA 94111 (c)registered investment adviser (d) no convictions in criminal proceedings (e) no civil or administrative proceedings III. (a) RS Diversified Growth Fund is a series of a Massachusetts Business Trust. (b) 388 Market Street, Ste 1700, San Francisco, CA 94111 (c) investment company (d) no convictions in criminal proceedings (e) no civil or administrative proceedings IV. (a) G. Randall Hecht is a control person of RS Investment Management Co. LLC and RS Investment Management, L.P. (b) RS Investments, 388 Market Street, Ste 1700, San Francisco, CA 94111 (c) Chief Executive Officer of RS Investment Management Co. LLC and RS Investment Management, L.P. (d) no convictions in criminal proceedings (e) no civil or administrative proceedings RS Investment Management, L.P. is a Registered Investment Adviser and the investment adviser to RS Diversified Growth Fund. RS Investment Management Co. LLC is the General Partner of RS Investment Management, L.P. G. Randall Hecht is a control person of RS Investment Management Co. LLC and RS Investment Management, L.P. CUSIP No. 868587106 13D Page 7 of 10 ITEM 3 The securities with respect to which this Schedule 13D is filed were purchased by Funds managed by RSIM, L.P. and RS Growth Group LLC using working capital contributed by the Funds respective partners and shareholders. ITEM 4 This schedule is being filed based on a change in the ownership position of Funds managed by RSIM, L.P. and RS Growth Group LLC due to acquisitions. All shares are held for investment purposes only. The reporting persons may sell all or part or acquire additional securities of the Issuer depending on market conditions and other economic factors. ITEM 5 The aggregate number and percentage of the class of securities identified pursuant to Item 1 of this Schedule 13D that are beneficially owned by the persons listed in Item 2 are as follows: RS Investment Mgmt Co. LLC 8,274,150 24.7% RS Investment Mgmt, L.P. 8,274,150 24.7% RS Diversified Growth Fund 5,400,000 16.1% All percentages in this table are based, pursuant to 13D-1(e) of the Securities Exchange Act of 1934, as amended, on 33,507,063 shares of Common Stock of the Issuer outstanding as of August 14, 2002. RS Investment Mgmt Co. LLC is a Delaware Limited Liability Company that is deemed to have shared dispositive power over 8,274,150 shares of the Issuer. RS Investment Mgmt, L.P. is a California Limited Partnership that is deemed to have shared dispositive power over 8,274,150 shares of the Issuer. RS Diversified Growth Fund is an investment company that is a series Of a Massachusetts Business Trust with shared dispositive power over 5,400,000 shares of the Issuer. CUSIP No. 868587106 13D Page 8 of 10 The following is a list of transactions by the filing parties in the last 60 days: DATE SHARES PRICE/SH TYPE 08/20/2002 3000 2.44 open mkt purchase 08/20/2002 2500 2.44 open mkt purchase 08/21/2002 2800 2.34 open mkt purchase 08/21/2002 5500 2.32 open mkt purchase 08/21/2002 2200 2.34 open mkt purchase 08/21/2002 4500 2.32 open mkt purchase 08/22/2002 4400 2.57 open mkt purchase 08/22/2002 3500 2.57 open mkt purchase 08/26/2002 2700 2.48 open mkt purchase 08/26/2002 2300 2.48 open mkt purchase 08/27/2002 1200 2.39 open mkt purchase 08/27/2002 900 2.39 open mkt purchase 08/28/2002 16100 2.26 open mkt purchase 08/28/2002 16200 2.26 open mkt purchase 08/28/2002 2700 2.26 open mkt purchase 08/29/2002 2300 2.28 open mkt purchase 08/29/2002 2300 2.28 open mkt purchase 08/29/2002 400 2.28 open mkt purchase 08/30/2002 7000 2.39 open mkt purchase 08/30/2002 6900 2.39 open mkt purchase 08/30/2002 1100 2.39 open mkt purchase 09/03/2002 4600 2.30 open mkt purchase 09/03/2002 4600 2.30 open mkt purchase 09/03/2002 800 2.30 open mkt purchase 09/04/2002 5000 2.33 open mkt purchase 09/04/2002 5000 2.33 open mkt purchase 09/04/2002 5000 2.33 open mkt purchase 09/04/2002 5000 2.33 open mkt purchase 09/05/2002 1700 2.31 open mkt purchase 09/05/2002 3500 2.31 open mkt purchase 09/06/2002 6600 2.27 open mkt purchase 09/06/2002 1700 2.32 open mkt purchase 09/06/2002 3300 2.32 open mkt purchase 09/06/2002 13200 2.27 open mkt purchase 09/12/2002 5000 2.19 open mkt purchase 09/12/2002 500 2.19 open mkt purchase 09/12/2002 5000 2.19 open mkt purchase 09/12/2002 50000 2.19 open mkt purchase 09/13/2002 12700 2.19 open mkt purchase 09/13/2002 800 2.19 open mkt purchase 09/16/2002 4700 2.17 open mkt purchase 09/16/2002 300 2.17 open mkt purchase 09/17/2002 3900 2.15 open mkt purchase 09/17/2002 300 2.15 open mkt purchase 09/18/2002 9300 2.04 open mkt purchase 09/18/2002 600 2.04 open mkt purchase 09/19/2002 6900 2.05 open mkt purchase 09/19/2002 500 2.05 open mkt purchase 09/25/2002 9400 2.06 open mkt purchase 09/25/2002 600 2.06 open mkt purchase 09/26/2002 4700 2.17 open mkt purchase 09/26/2002 300 2.17 open mkt purchase 09/27/2002 23700 1.90 open mkt purchase 09/27/2002 4700 2.02 open mkt purchase 09/27/2002 1300 1.90 open mkt purchase 09/27/2002 300 2.02 open mkt purchase 09/30/2002 10000 2.04 open mkt purchase 10/08/2002 1900 2.16 open mkt purchase 10/08/2002 1900 2.16 open mkt purchase 10/08/2002 9300 2.16 open mkt purchase 10/08/2002 1900 2.16 open mkt purchase 10/09/2002 600 2.23 open mkt purchase 10/09/2002 600 2.23 open mkt purchase 10/09/2002 3200 2.23 open mkt purchase 10/09/2002 600 2.23 open mkt purchase 10/10/2002 600 2.22 open mkt purchase 10/10/2002 600 2.22 open mkt purchase 10/10/2002 3200 2.22 open mkt purchase 10/10/2002 600 2.22 open mkt purchase 10/11/2002 4100 2.23 open mkt purchase 10/11/2002 5500 2.23 open mkt purchase 10/14/2002 2800 2.33 open mkt purchase 10/14/2002 3800 2.33 open mkt purchase 10/17/2002 3600 2.72 open mkt purchase 10/17/2002 10800 2.72 open mkt purchase 10/17/2002 3600 2.72 open mkt purchase 10/17/2002 28600 2.72 open mkt purchase 10/17/2002 12600 2.72 open mkt purchase 10/17/2002 26500 2.72 open mkt purchase 10/18/2002 400 2.88 open mkt purchase 10/18/2002 1000 2.78 open mkt purchase 10/18/2002 1100 2.88 open mkt purchase 10/18/2002 3100 2.78 open mkt purchase 10/18/2002 4700 2.78 open mkt purchase 10/18/2002 1700 2.88 open mkt purchase 10/18/2002 23300 2.78 open mkt purchase 10/18/2002 8100 2.88 open mkt purchase 10/18/2002 9100 2.78 open mkt purchase 10/18/2002 3300 2.88 open mkt purchase 10/18/2002 15000 2.78 open mkt purchase 10/18/2002 5400 2.88 open mkt purchase
CUSIP No. 868587106 13D Page 9 of 10 ITEM 6 Please refer to Item 5. ITEM 7 The following exhibits are filed herewith: Exhibit A - Joint Filing Agreement ITEM 8 SIGNATURE After reasonable inquiry and to the best of my knowledge and belief, I certify that the information set forth in this statement is true, complete and correct. Dated: October 21, 2002 RS INVESTMENT MANAGEMENT CO. LLC By: /s/ G. Randall Hecht G. Randall Hecht Chief Executive Officer RS INVESTMENT MANAGEMENT, L.P. By: RS Investment Management Co. LLC General Partner By: /s/ G. Randall Hecht G. Randall Hecht Chief Executive Officer RS DIVERSIFIED GROWTH FUND By: RS Investment Management, L.P. Investment Adviser By: RS Investment Management Co. LLC General Partner By: /s/ G. Randall Hecht G. Randall Hecht Chief Executive Officer /s/ G. Randall Hecht G. Randall Hecht CUSIP No. 868587106 13D Page 10 of 10 EXHIBIT A JOINT FILING AGREEMENT The undersigned hereby agree that they are filing this statement jointly pursuant to Rule 13d-1(f)(1). Each of them is responsible for the timely filing of the Schedule 13D and any amendments thereto, and for the completeness and accuracy of the information concerning such person contained therein; but none of them is responsible for the completeness or accuracy of the information concerning the other persons making the filing, unless such person knows or has reason to believe that such information is accurate. Dated: October 21, 2002 RS INVESTMENT MANAGEMENT CO. LLC By: /s/ G. Randall Hecht G. Randall Hecht Chief Executive Officer RS INVESTMENT MANAGEMENT, L.P. By: RS Investment Management Co. LLC General Partner By: /s/ G. Randall Hecht G. Randall Hecht Chief Executive Officer RS DIVERSIFIED GROWTH FUND By: RS Investment Management, L.P. Investment Adviser By: RS Investment Management Co. LLC General Partner By: /s/ G. Randall Hecht G. Randall Hecht Chief Executive Officer /s/ G. Randall Hecht G. Randall Hecht -----END PRIVACY-ENHANCED MESSAGE-----